transfering backup from 3.7.2 v to 5.2v

noct
noct
Community Member
in iOS

I was using 1password 3.7.2 on iphone 4 without problem, now I am using iphone 6 but the app on appstore is 5.2v .and I cant transfer my datas to new phone. please help me.
(I have windows 7 on my pc- I dont have mac)

Comments

  • noct
    noct
    Community Member

    Iphone4 dont let ios8 and new app needs ios8 and appstore says "will install older version" but I cant transfer

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @noct,

    When you obtained your new iPhone 6 did you set it up as a brand new phone or did you restore a backup from your old iPhone 4?

    Either way we can help you out, it's just one will require a couple more steps. All we need to know is the following:

    1. Is your only copy of your vault on your iPhone 4 in 1Password 3.7.2? (and not in a copy of 3.7.2 on your iPhone 6)
    2. Do you have access to a computer that you can use? you will need one only very briefly, basically to save a file and then upload that file.
  • noct
    noct
    Community Member

    I have 1password 3.7.2. on iphone4, my data is there.
    I have a new iphone 6 and set it up as a brand new iphone.
    I can backup my vault to pc by wifi . but it looks like "1Password0100-20150207.1ptbackup" file. but I cant restore it to my new phone.
    I dont have 3.7.2 on iphone6. it is 5.2.
    I have pc with windows7 that I can use.
    waiting yr reply.
    best regards.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @noct,

    Given you've already created a backup of your vault these steps should be pretty easy for you.

    1. On your iPhone 6 go to the App Store app and switch to the Updates tab.
    2. Select the Purchased menu at the top and drag the list down slightly to reveal the search bar.
    3. Start typing 1Password and you should see not only the entry for 1Password 5 but also the older 1Password for iPhone (AKA v3)
    4. Download 3.7.2 to your phone.
    5. Enter 1Password 3.7.2 and create a blank vault, just so you can gain entry to the settings and restore the backup you created from your iPhone 4.
    6. If you now open 1Password 5 for iOS it will see you have existing data and ask if you wish to import. More information on this part is available at https://guides.agilebits.com/1password-ios-kb/4/en/topic/upgrading-from-legacy-versions

    Now I've assumed you're pretty comfortable with 1Password given you've already created a backup but if I've been a little too spartan with any of the instructions do please let me know and we can go into a bit more detail :smile:

  • noct
    noct
    Community Member

    I solved problem like that
    on iphone4 (which I have my data on 1password 3.7.2) , I searched 1password on appstore. I press download but it said older version will be installed. ok.
    I got both 3.7.2 and 4.3.2 at iphone4 .
    I opened 4.3.2 version, and it asked "restore from older version". and copied my data from 3.7.2 to new one (4.3.2)
    inside 4.3.2 , I sync with dropbox (with my member name).
    after that I take my iphone6 , open 1password 5.2, and sync with dropbox :)

    I didnt know that if we can download an older version of an app that we have a newer one. may be this will be usefull some other time.
    thanks for your quick replies and help.
    best regards.
    this is a very good app for iphone :)

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    That works too @noct :smile:

    It's pretty similar to what we would have done on your iPhone 6, with the extra steps being to get your 1Password 3 backup onto your newer iPhone.

    I'm glad to hear you're up and running with 1Password 5 for iOS on your new iPhone 6 :chuffed:

    If you have any questions in the future you know where we are.

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