Where can I find the license?

rlummis

I have a Product key, but no way to enter it. I am sent to a finder window for my license, but can't find it. Where is it? What would it be named? Why can't I just enter my product key?

hawkmoth

Let us know what version of 1Password you are using. I suspect it is either version 4 or version 5. The license key that you refer to was last used for version 3. The key was replaced by a license file when version 4 was released. I think that's what you're looking for.

The upgrade from version 3 to version 4 was a paid upgrade. Did you ever pay for that upgrade? If you did and cannot find the email that contained the license file, you can have it resent by going the the AgileBits Support page and filling in the email address you used for that upgrade.

Post back with those extra details and we can be more helpful.

Jasper

Hi @rlummis,

I've just re-sent your license to your email address. To register 1Password 5 for Mac, use the click here to automatically add your license link included in the email. (If that link doesn't work, use the view the complete installation steps link instead.)

Please let us know if that works for you. :)