Not filling in on iPad and iPhone

sllohr47
sllohr47
Community Member

1Password is working on my iMac, with an icon next to address bar in my browser (Chrome). It is installed on my iPad mini and my iPhone6 and the vault is syncing through Dropbox. However passwords do not fill in on the phone and pad. I can open the vauls\t and copy and paste the passwords, but no auto fill. What step am I missing?

Comments

  • sllohr47
    sllohr47
    Community Member

    1Password is working on my iMac, with an icon next to address bar in my browser (chrome). It is installed on my iphone and ipad, and is syncing but does not fill in on site login pages. I can only log in by copying and pasting passwords. What step am I missing?

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @sllohr47,

    I merged a couple of your messages together since they are about the same thing.

    Due to sandboxing restrictions on iOS devices, filling website login information works differently than on Macs. To fill login info on iOS, there are a couple options:

    Please check out those links for more information. I hope that helps, but if you have more questions about that, just let us know! :)

  • sllohr47
    sllohr47
    Community Member

    This seems to work sometimes, though it is clunky. I open 1Password, tap the globe (!Browser, I suppose) and then type in a website and navigate to login page. at this point I tap the key icon and sometimes the login info enters. It does not work with Bank of America. It does work with PayPal and some other sites.I have not tried all sites. is there a way to save favorites in 1Browser so I don't have to type in the website urls?

  • Hi @sllohr47 ,

    Think of your login items as bookmarks for 1Browser. Instead of going to 1Browser first, choose the login item in for the site you which to use, view it, and tap the URL in the item. It will open and fill in 1Browser.

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