Déjá vu all over, again?

xairbusdriver
xairbusdriver
Community Member
edited February 2015 in Mac

Read about 1PW 5.1 in a note from Mr. Teare today. Thinking that it was the next update, I compressed my current version and, just on a whim, decided it would be wise to copy & paste my License code incase the new version didn't find it. To my utter amazement, I see that I have "22 days remaining" on my trial! WHAT? I've owned 1Password ever since you had a fellow working for you down in Memphis, TN! I'm even running the ßetas on a mini that had been running the Yosemite ßetas! I once bought the app at the MAS, but the current version says "Agile Web Store" in the About window.

Back in 2012, I had a license problem that turned out to be because I had that MAS version. I also had a old email addy that I updated [email address removed by admin]. Perhaps this problem is related or because I'm running the ßeta on the mini. Most amazingly, that About windows tells me I already have version 5.1!! I do have "Automatically check for updates" enabled, but that says "check" not "download/install"!

The app is still superior, but I don't want to to 'vaporize' in 22 days! The email address above sends me six different "Key" values for 1Password 3. I'm guessing that I downloaded version 4 from the MAS. I've been using version 5 for as long as I can remember (of course, as I age, that time span seems to be getting shorter!)!!! Anyway, 1Password seems to be the only app without its license info stored in it! So...

Do I have a version 5 license or not? I'll happily pay for one, your app is worth it! ;)

Comments

  • xairbusdriver
    xairbusdriver
    Community Member

    I think I've found that the time I upgraded to Yosemite (2/3/2015, I think), I was using version 4.4.2 that came from the MAS. I didn't realize that the new version 5 didn't/wouldn't recognize that. So, that's probably why it's running in "Trial" mode.

  • Megan
    Megan
    1Password Alumni

    Hi @xairbusdriver ,

    I'm so sorry for the trouble here! I can promise you that you will not vaporize in 22 days - have no fear!

    I've located your license details in our back office records (under the email address that I've removed from your original post) and yes, you do have several licenses on that file ... including a license file for 1Password 5. I'm sending you the download link to access your file in a private message.

    I hope this gets you all sorted out, but if you have any further questions, you know where to find us. ;)

  • xairbusdriver
    xairbusdriver
    Community Member

    Not sure when that version 5 license info appeared in your records. It may be from my payment just this afternoon! The app was 'licensed' automagically after the payment. I just inserted the version 3 code (one of six, I had!) and you even gave me a upgrade discount! I think all the confusion was caused by the lack of something between my ears! :blush:

  • Megan
    Megan
    1Password Alumni

    Hi @xairbusdriver ,

    Ya, I think we crossed paths here ... on closer inspection of the license it was recently purchased! I'm not sure if the confusion is on your end or mine anymore. ;)

    In any case, it looks like you're up and running here, but we're happy to help if you require anything else.

This discussion has been closed.