no option to sync via iCloud

emergencydave
emergencydave
Community Member
in Mac

I have downloaded version 5 and there is no option to sync to my iPhone. Please help. I really don't want to purchase the same program again from the app store for $50.

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited February 2015

    If your license was purchased directly from AgileBits, you won't be able to use iCloud for syncing if it's after version 5, and on Yosemite. If by chance you made your purchase from the AgileBits website within the last 30 days, they will issue a refund so that you can buy from Apple. Let us know your situation, and we can give you more directions. Apple, in their "infinite wisdom,"closed off iCloud syncing for any apps that they haven't sold themselves. If you bought from AgileBit more than 30 days ago, there won't be a refund and you will need to decide if iCloud syncing is important enough to justify buy another license. For me, it wasn't, but you may have a different set of priorities than I do.

  • Megan
    Megan
    1Password Alumni

    Hi @emergencydave,

    I'm so sorry to hear that you're having trouble with 1Password! I hope that the advice that Hawkmoth gave you above helped. As he mentions, we're more than happy to refund your purchase if it was made in the last 30 days so that you can purchase from the Mac App Store.

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