Android App Upgrade

ggoodine

I just installed the newest version of 1Password for Android on my Nexus 5 after updating successfully my 1Password for Windows to version 4. The Windows application has all of my old data in it, my Android app has nothing in it. They are both synced through dropbox.

Thanks

peri

Hey @ggoodine. I'll be happy to help you get your devices syncing properly.

I'd like to ask you to create some Diagnostics Reports from your Android and Windows devices:

Android: https://guides.agilebits.com/kb/1password4/en/topic/diagnostics-report#and4

Windows: https://guides.agilebits.com/1password-windows-kb/4/en/topic/diagnostics-report

Then attach the entire file to an email to us: support+android@agilebits.com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

A short note here once you've sent the Report in will help us to keep an eye out for it. :)

Once we see the report we should be able to better assist you. Thanks in advance!