1Password will not stay open

franco9142
franco9142
Community Member

No matter what thesettings in preferences are passwords locks after a short time

Comments

  • Stephen_C
    Stephen_C
    Community Member

    On the assumption you are using 1P4 or 1P5 for Mac please post a screen shot of the settings you use on the 1P > Preferences > Security screen (or, alternatively, tell us which of the items under Auto-lock on that screen are checked).

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @franco9142,

    If you're able to take a screenshot (as Stephen suggested), you can include that it in your reply by clicking the document button in the top of the comment field, then choosing the file you want to post:

    Also, it may be helpful if you can give us some more information about your setup:

    • Which version of 1Password are you using? (From the 1Password app, go to 1Password > About 1Password in the menu bar.)
    • Are you using the web store version or Mac App Store version of 1Password?
    • Which version of Mac OS X are you running?

    Thanks!

This discussion has been closed.