Where do I find my 1Password license

jchadcole
jchadcole
Community Member
in Mac

I have a 1Password for Mac Family License. I need to find my license to allow the rest of my family to use 1Password. Can someone help? Thanks.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    What version of 1P are you using? 1P4 and 1P5 usually added the licence under your 1P Software Licences category. If you still can't find it you will be able to email AgileBits and have it re-sent to you.

    Stephen

  • jchadcole
    jchadcole
    Community Member

    I'm using 5.1. I just tried having them email it to me. I used the download link but everything still looks the same??? I'm probably missing some very obvious 8/

  • Stephen_C
    Stephen_C
    Community Member

    Send an email to support+licenses @ agilebits.com with the following information:

    1. your full name;
    2. your full address when you purchased 1P;
    3. the approximate date you bought 1P;
    4. the email address you used when you purchased 1P;
    5. a link to this thread.

    You will receive an automatic response with a ticket number. Post that number in this thread, which will help AgileBits connect the two.

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @jchadcole,

    I was able to find your license information and I resent it to your email address. In the license email, there should be a link that says "click here to automatically add your license" as well as another link that says "View the complete installation steps" which will take you to the site where you can download your license file. You'll need to download or copy that license file to your other family Macs, then add it to 1Password on those Macs (you can download 1Password 5 from our download site).

    Does that help? If you have more questions about that, just let us know. :)

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