Upgraded to latest, and is now broken

np
np
Community Member
in Mac

The latest upgrade is not working. I have OS X Yosemite 10.10.2

Is there a download that I can get of the old version?

Comments

  • np
    np
    Community Member

  • Stephen_C
    Stephen_C
    Community Member

    Please try this:

    1. Drag the 1P app to the trash (don't use any app cleaner tool, which is likely to try to delete files you need to keep).
    2. Empty the trash and reboot.
    3. Re-download and re-install 1P.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @np,

    Please let me know if you are still having trouble after following Stephen_C's steps. That should get you all sorted out! :)

This discussion has been closed.