Problem syncing via dropbox between Mac user accounts.

GFellow
GFellow
Community Member
in Mac

1Password is set to sync via dropbox. New passwords / logins created under one user name won't sync to other user on same computer. The new entries do show up in a separate 1password user's account (via a shared vault, also using dropbox) on another local computer. What do you suggest? Thank you for your help.

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @GFellow,

    I'm sorry you're having difficulty with Dropbox sync! To make sure I understand, you're saying changes to 1Password aren't syncing between two different user accounts on the same Mac via Dropbox sync, but those changes do sync from one Mac user to 1Password on a separate computer (via shared vault in Dropbox)?

    If so, are both Mac user accounts using the same Dropbox account, or different accounts with a shared vault in Dropbox?

    Either way, let's start by checking the sync settings in 1Password for each Mac user account:

    Log into Mac user account #1 (i.e. the one where Dropbox sync works with another computer):

    • Open 1Password and go to the menu for 1Password > Preferences.
    • Click the Sync tab (select the correct vault on the left side, if necessary).
    • Make sure Dropbox is selected as the sync option for that vault.
    • Check the file path for the .agilekeychain file.

    Now log into Mac user account #2 (i.e. the one where Dropbox sync isn't working):

    • Open 1Password and go to the menu for 1Password > Preferences.
    • Click the Sync tab (select the correct vault on the left side, if necessary).
    • Is Dropbox selected as the sync option for that vault? If not, follow these steps to set up Dropbox sync.
    • If Dropbox sync is already selected, check the file path for the .agilekeychain file.

    If the problem is that one is syncing with a different keychain file than the other, you'll need to disable the sync, then set it up again and choose the correct keychain file.

    Let us know how it goes and what you find, thanks!

  • GFellow
    GFellow
    Community Member

    Hello. After disabling and re-enabling dropbox sync on the second, non-syncing account, sync now appears to be working. Before, newly-created logins were not showing up in the 2nd account; now they are there. Thanks for your help!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Glad to hear syncing is working properly once again for you @GFellow :smile:

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