Nightmare Syncing with New Mac Machines

1worldcitizen

I had 1Password 3. something and paid $24.99 to upgrade to iPassword 5; to be honest I do not know if I originally bought 1Password 3 at the Mac App Store but I definitely just paid for the upgrade at the website, not at the App Store. Before I upgraded I tried every manner of transferring the 1Password keychain to my other machines with zero luck. Nothing works, have spect over two hours getting nowhere and I have to say it is very frustrating that there is no support other than posting on this forum. I have read and followed threads trying to achieve the seemingly common goal of transferring functionality of 1Password from one machine to others and it ain't happening. Ideally I would have someone help me assess where the hell I am with my working machine (App Store and/or Website version of 1Password) and take me through this step by step. Barring that I am hopeful I can get some real help here.

Drew_AG

Hi @1worldcitizen,

I'm sorry you're having trouble transferring your 1Password data! I don't know what you've already tried or why it isn't working, but we'll be happy to help you get up and running as soon as possible.

First, it will help if you can let us know some more details about your setup and exactly what you're trying to do:

• Are you trying to set up Dropbox sync between 1Password on multiple Macs?
• Or, are you just trying to migrate your 1Password data from an old Mac to a new Mac, and don't need to keep syncing with the older one?
• What version of Mac OS X is on each Mac?
• What version of 1Password is on each Mac?
• Which Mac has all your 1Password data?
• Were you able to upgrade from 1Password 3 to 1Password 5 on your Mac? If so, is your data showing up in 1Password 5?
• How did you try to transfer your data from one Mac to the others, and what happened?

Once we have more information, we should have a much better idea of how to help you solve the problem. Thanks!