CRA Autofill not working

jamesgross
jamesgross
Community Member
in Mac

Hey Agilebits, here's a weird one... when logging into the CRA website (http://www.cra-arc.gc.ca/esrvc-srvce/tx/ndvdls/myccnt/menu-eng.html) if I use the keyboard shortcut to autofill the username and password, the system tells me my password is incorrect. However if I copy and paste the password from the saved item in 1Password I can login successfully. Any ideas? Thanks!

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @jamesgross,

    If it works when you copy & paste your login credentials, but not when you have the extension fill them for you, please try manually saving a new Login for that site. Does the new Login item work correctly?

  • jamesgross
    jamesgross
    Community Member

    Hmm. I created a new login, seems to work now. That was weird. Thx!

  • Jasper
    Jasper

    Glad to hear it's working now! On behalf of Drew, you're welcome. :)

    Please let us know if you have any other questions. We're always happy to help!

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