Change Sync?

Patti
Patti
Community Member
in Mac

I chose to sync with dropbox while using the free trial because I was not able to sync with iCloud. Now that I have purchased the app. I want to sync with iCloud. I have unsynced with dropbox by choosing "none" but the app will not offer me the iCloud option. My only options are none, dropbox, and folder. I did purchase at the Apple store for this option. How do I reset this option with iCloud?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    If you used the free trial that would have been downloaded from the AgileBits store. Did you follow this knowledge base article on migrating to the the Mac App Store version? I'm just wondering if you still have remains of the old version on your machine.

    You might also look at the AgileBits iCloud FAQ just to ensure both (or all) your devices fulfil the requirements for iCloud sync.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Patti,

    It does sound very much like you're still running our Agile Web Store (AWS) version rather than the Mac App Store (MAS) one.

    We have a page on migrating from one to the other which you can find on our page, Migrating to the Mac App Store version. If you need further assistance please do let us know!

  • Patti
    Patti
    Community Member

    Thank you for your help. You were spot on and it is now working. Patti

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    That's great to hear @Patti, glad we could help you get it all working once again :smile:

This discussion has been closed.