1password mini crashes then takes over 100% CPU usage

sekker
sekker
Community Member

This has happened regularly several times on this MBPr running 10.10.2 and the latest version of 1password (5.1).
I've searched the forum and tried to download a report to submit, but the webpage is missing on your site.
When this happens, the first time I notice is the fans start running - when I'm just surfing or email or word processing, I am not taxing the CPUs. But 1password is!
This was very frustrating earlier when I realized this machine had less than half the normal battery life.
If you need more info on my system, please contact me. As far as I can tell, all of my machine software is up to date. I have Dropbox and iCloud syncing working.

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @sekker,

    That's definitely strange, I'm sorry you're having that problem! To help us figure out what's going on, I'd like to ask you to send us the following:

    Please attach both files (the sample and the diagnostics report) to an email to us: support+forum@agilebits.com

    Please do not post either of those files in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your sample and Diagnostics Report in our inbox. A short note here once you've sent the files will help us to keep an eye out for them. :)

    Thanks in advance!

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