nice...the messsage is to contact you...but?

mhbx
mhbx
Community Member
edited February 2015 in Mac

there is no link to send a message

I presume you mean to post here then? but that doesn’t make sense...

Tryiing to update the email address on the lic. you say "contact us" w a link
that goes to a page that has no contact link. except to put the original email addr in, which is the problem which ... it is a loop..

how to change the underlying email addr on a lic?

send me an email at [email address snipped to prevent spam] please.

michael

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited February 2015

    Send your new email address to support+licenses@agilebits.com. Include the email address you originally used and the name and a dress you gave when you bought your license. Give them any other licensing questions you have that prompted your post. Include a link to this thread.

    You'll get an automated reply, which will include a support ticket number. If you post that ticket number back here, you will probably speed things up by helping AgileBits staff to connect your post and email message.

    I removed your email address from your post in this public forum to help ward off the spambots.

  • Megan
    Megan
    1Password Alumni

    Hi Michael ( @mhbx ),

    I apologize for the confusion here! At this time, the forums are the quickest way to get in touch with our team, which is why we've directed you here. If you haven't already followed Hawkmoth's advice and emailed in to our team, I'd be happy to help you out here. I have located your license information in our back office records using the email address attached to your forum account. You can send me a private message with the email address that you would prefer to have on file, and we'll get that changed for you.

    ref: 76254

This discussion has been closed.