no fill-in to Paypal [Resolved - Save new Login]

coldrick
coldrick
Community Member
edited February 2015 in Mac

Yosemite 10.10.2, 1Password 5.1 (510027), Chrome Version 40.0.2214.111 (64-bit)

This is a long-time problem for me, finally driven to report it.

On Paypal's page, my password is not filled in, even if I manually click on the 1Password extension. I have to copy and paste from the 1P entry for Paypal. This is the only site where I have this problem.

I use Paypal a lot, and this is very irritating. Known problem? Workaround?

Regards,
David

Comments

  • Stephen_C
    Stephen_C
    Community Member

    The usual solution for problems like this is to re-create and save the login manually. It would be worth trying that if you've not done so already.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @coldrick,

    I'm sorry to hear that you're having trouble with PayPal. Please let me know if Stephen's suggestion of re-saving a new Login helps. If you're still having trouble, please let us know the URL that you're using so that we can do some testing here.

    ref: OPX-767

  • coldrick
    coldrick
    Community Member

    That worked! Thanks very much, Stephen.
    Regards,
    David

  • Megan
    Megan
    1Password Alumni

    Hi David ( @coldrick ),

    I'm so glad to hear that @Stephen_C's suggestion got you back up and running!

    Since this particular issue is resolved, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support+forum@agilebits.com - we're here for you. :)

This discussion has been closed.