Investment site passwords are whacko

k8user
k8user
Community Member

Yosemite
I have two major investment websites - Fidelity and Vanguard. (Fidelity has both log-in and password on the same page, Vanguard has the log-in and password on two separate pages.)
I go to the site's log-in page - either Fidelity or Vanguard, click on 1Password, my username fills, but my password is WRONG. So, I open 1P, copy the password, paste it into the same exact form and, it works! (I long ago gave up on any fancy two-party stuff.)
Now, this is inconvenient for me but the work-around is not complicated, and I can enter the sites. However, my husband is... not young... and for some reason finds this behavior UNACCEPTABLE.
Any idea how I can fix this for him?
Thanks.
Kate

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Have you tired Saving a Login manually at those sites?

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @k8user,

    Let's start with Fidelity.

    If I perform a manual save on that site it seems to save my dummy password correctly but the site is physically swapping characters of your username to asterisks. So after saving the login manually I had to edit the username. Now after that the Login seemed to work fine for me as far as I could reasonably test. Almost all tests for sites like this involve me setting the submit option to Never submit and simply ensuring the data filled is correct.

    Let us know how you get along with Fidelity and if saving a Login manually isn't enough with Vanguard we can investigate further there too :smile:

  • bmaxcy
    bmaxcy
    Community Member

    that worked.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Glad we could help @bmaxcy :smile:

This discussion has been closed.