Lost Access to Old Email Account with License

ryanrafols
ryanrafols
Community Member
in Mac

I deleted my gmail that had access to my license from way back and need to reinstall 1Password after a hard drive failure. How can I go about this? Your website says I can click contact us and request my email be changed but the link is dead.

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Send email to support+licenses@agilebits.com. Include the email address you used for your original purchase, your full name and address as you gave them then, and a link to this thread.

    You will get an automated reply with a support number. If you post that back here in this thread, it will probably speed up your service.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @ryanrafols,

    hawkmoth is spot on, if you do that we'll help you out. All we need to do is ensure you're who you claim and then we'll get this resolved for you.

This discussion has been closed.