Have To Always Logon !!?

toyman
toyman
Community Member

When using 1P to log onto a site in Safari, regardless of the lockout time set for 1P, I have to enter my master password....what's up with this ? Is a bug fix in the works ?

Comments

  • Hi @toyman ,

    Do you have Lock on Exit selected in 1Password's Settings (in the Security section)? If that is selected, you'll always have to enter your password in Safari. If you turn that setting off, it should work. Check that and please let us know if that helps.

  • toyman
    toyman
    Community Member

    Turned off the lock on exit, still the same, both IPad & iPhone.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @toyman,

    To make a long story short, this will happen if you aren't using the Touch ID or PIN Code option in the 1Password settings. Our developers are hoping to improve this in the future. For now, if you don't want to have to enter your master password each time you use the extension in Safari, you'll need to enable the Touch ID or PIN Code option in the 1Password app, under Settings > Security.

    If you need more help with that or have questions, please let us know. Thanks!

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