iTunes backup

katzia

I accidentally erased 1Password5 from iPhone6 and when I re-installed it seems that iCloud has not preserved any data. I have a full iPhone backup in iTunes, but when trying to retrieve the backup file of 1Password I can't find it on my Mac. Where can it be ?

jesterchris

I have the exact same question because the only backup I have is my iPhone backup using iTunes. I purchased a new iPhone yesterday exact same phone same version. I had successfully completed a full backup an hour before the purchase. When I restored form iTunes I noticed that 1Password was not restored. All of my other apps, photos, settings restored perfectly, just no 1Password. How can I restore 1Password from my Mac?

Ben

Hi folks,

Please see this guide on backing up and restoring 1Password for iOS data using iTunes:

https://guides.agilebits.com/1password-ios/5/en/topic/itunes-backups

If you generate a backup in 1Password and then sync with iTunes, that backup is then also stored on your computer.

Thanks!

Ben

jesterchris

Thanx Ben, it is sounding like I have lost the ability to restore my data. I have no manual backup, all I have is an iTunes backup. I had read those instructions but there are none for the restore side of the equation. The first paragraph in the link states that the data should be there in the iTunes backup. It appears that I have no way to restore the data from a standard iTunes only backup is that correct?

If you sync your iOS device with iTunes, your 1Password data is automatically backed up to your computer. Likewise, when you backup your iOS device using iCloud, a copy of your 1Password data is kept with the backup.

Ben

Unfortunately I think that text is misleading.

If you make a 1Password backup, yes, it is automatically synced with iTunes when you sync. But it requires first making a backup. I've filed a bug for our docs team to look into the wording on that.

My understanding is that standard iTunes backups do not back up 1Password's data, just the app itself.

Ben

ref: DOCS-413