Why can't I contact you? No email? No phone support?

kentcdillon
kentcdillon
Community Member
edited March 2015 in Mac

I love the 1 password program. But I HATE the new 1 Password 5. I am a paid customer. Why can't I contact your company? Very user-unfriendly.
I am NOT happy.

Kent Dillon
[email address deleted to prevent spam]

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited March 2015

    @kentcdillon - You just did, in fact, make the proper contact to get the customer support you are seeking. Post your issue here and someone will give you the help you seek.

    I deleted your email address to save you from the spambots. You likely don't want your address posted in a public forum.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @kentcdillon,

    While we do have email support the fastest way to get a response at the moment is through the forums. While yes, the forums are public it allows us to answer a wide range of support issues. Anything requiring any sensitive data or turns out to be complex we do take to email.

    If you can let us know what the issue is and we'll do our best to help :smile:

This discussion has been closed.