1Password Keeps crashing my iPhone 6+

urbaniac
urbaniac
Community Member
in iOS

I am unable to use the application since updating it on March 7. I have the latest iOS update on my iPhone 6+. When I open 1Password it either looks distorted and then crashes my iPhone or it simply crashes my device. When I say crashes the device I mean the phone turns off and reboots. This has happened several times. I have already tried to uninstall and reinstall the app to no avail.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    I think this AgileBits post will probably help you. Basically, I suspect you need to disable zoomed mode.

    Stephen

  • AGMarshall
    AGMarshall
    1Password Alumni

    @urbaniac Stephen is spot on with the post he suggested. Did that help you?

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited March 2015

    @urbaniac: I just wanted to pop in here to give you an update (literally!)

    1Password for iOS version 5.3 is now available on the App Store, and it includes fixes for many of the issues some customers have been experiencing on the iPhone 6 Plus in particular. Please let us know if the update helps, or if you're still having having any issues. Cheers! :)

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