Transferring from Agile Store to Mac App Store Version

jweisbart
jweisbart
Community Member
in Mac

If I wanted to get the Mac App store version would I have to buy it full price if I already have the Agile web store version (5.1)? I'm just interested using the icloud sync instead of dropbox.

Comments

  • hawkmoth
    hawkmoth
    Community Member

    If you purchased your license from AgileBits within the past 30 days, they will issue a refund and then you can buy a license on the Mac App Store. If it's been longer than that, you will be outside of that refund window and you will either have to be satisfied with another sync method, or, as you say, buy another license from Apple. The reasons for this are explained in this post.

    If you are within the 30-day refund window, send your request for a refund to support+licenses@agilbits.com. Include the email address you used to buy your copy, your full name and the address you used. Add a link to this thread. You will receive an automated reply that includes a support ticket number. If you post that support number back here, it will help the folks at AgileBits speed up their response.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @jweisbart,

    The information from hawkmoth is spot-on, I hope it helped to answer your question! :)

    If you decide to purchase the Mac App Store version of 1Password, it should be very easy to migrate from the web store version, and you can find more information about that in this article.

    If you need anything else, we're always glad to help!

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