1 Password App will not download

LisaT
LisaT
Community Member

I jus started using 1Password on my mac and want to use on my iOS devices as well. When I try to download the 1password app on my phone it will not download. I click install but it diverts back to get and will not install. Is there another way I am supposed to start using 1password on my phone?

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited March 2015

    Are you trying to download the iOS version from the iTunes App Store? I suppose that sounds like a silly question, but I'm just trying to be sure you aren't trying to install the Mac version to your iPhone.

    As I write this, the App Stores are both down. Are you getting a message that says something about not being able to download now, try again later?

  • LisaT
    LisaT
    Community Member

    I am trying to download the iOS version from the app store. I did get that message to try again later then when I tried again I just was diverted back to "get". So,if it really is still down and not just an error for me personally I will try again later, later. Thanks.

  • hawkmoth
    hawkmoth
    Community Member

    It's still down for me, for whatever that's worth. The outage is supposedly widespread, but perhaps not universal.

  • LisaT
    LisaT
    Community Member

    Looks like it is down for me too then. I picked the wrong day to start changing over to 1password.

  • hawkmoth
    hawkmoth
    Community Member

    Ifyou're still following along, the App Store has returned for me.

  • DTM
    DTM
    Community Member
    edited March 2015

    Still down for me too. Apple Status page http://www.apple.com/support/systemstatus/

  • hawkmoth
    hawkmoth
    Community Member

    Interesting. I see that the stores are listed as down for all users. I must have sneaked through a brief window a little while ago.

  • Hopefully Apple will have the App Stores back online soon. :)

  • LisaT
    LisaT
    Community Member

    Finally was able to get app last night. Thanks for your help.

  • hawkmoth
    hawkmoth
    Community Member

    Apparently the outage lasted all day.

  • Winnie
    Winnie
    1Password Alumni

    @LisaT on behalf of @hawkmoth and @bwoodruff you are very welcome!

This discussion has been closed.