iTunes password prompt

volavi
volavi
Community Member
in iOS

I have exactly the same problem described discribed below. Please help

iTunes password prompt

CEuCCEuC
27 Feb 2015 in 1Password for iOS
I open 1Password and I am immediately asked for my iTunes password which I can't enter because it's saved in 1Password. I cancel and 1Password closes. I open 1Password and am again prompted for my iTunes password which I can't enter because it's saved in 1Password . Lather, rinse, repeat. WTF???????

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @volavi I have moved your post to the correct forum. Please keep an eye on where you are posting.

    Stephen

  • ag_kevin
    ag_kevin

    Hi @volavi ,

    The iTunes App Store is down today, so that may be the reason you are seeing the iTunes prompt. Though, in general, I recommend printing a copy of your iTunes password and storing it in a safe place. Remember that the ability to download and run apps is governed by your iTunes account, and if something goes wrong there, you may need it to run 1Password. Hopefully this will clear up when the iTunes App Store comes back online.

    In the meantime, if you have 1Password on another device or a desktop computer, I recommend getting it from there.

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