Issue with 1password license account email

shelby@dogids

We just bought a dozen licenses from Agilebits for 1password. We are having email deliverability problems with that email address and need to change it to a new email so we can access the licenses. How do we do that? We just bought them and can't access them.

Please contact me ASAP and let me know how we can switch the email address tied to our licenses.

Thanks,

Stephen_C

I suggest you send an email to support+licenses @ agilebits.com with the following information:

1. the full name of the licence holder;
2. the full address used when 1P was bought;
3. the email address used when 1P was bought;
4. a request to associate the new email address with the licence;
5. a link to this thread.

You will receive an automatic response with a ticket number. Post that number in this thread, which will help AgileBits connect the two and speed the response.

Stephen

Drew_AG

Thanks for the assist @Stephen_C! :)