Logins not working

Traitor_XI
Traitor_XI
Community Member
in iOS

Hi everyone, I have a problem with my eBay account in 1password. I have always entered eBay from the app, but today eBay told me that the username and the password inserted were wrong, so I immediately copied the password, rushed in safari, tried to log in and I actually logged in with no problems.. After that I logged out from the eBay app, tried to log in and pasted the password I saved in 1psw and I logged in there too..
If I try to access the site from the 1browser in 1password it tells me the credentials are wrong.. Is this a bug? I have not tried many other sites, the ones I checked are working but they're too many to be checked one by one..
Can you please help me? Thanks in advance

Comments

  • Ben
    Ben

    Hi @Traitor_XI,

    It is possible that eBay has changed their login form since you saved your Login and as such a new one needs to be saved in order to get 1Password to work with the new form. Please try creating a new eBay login item and if the new one works you can move the existing one to the trash.

    Thanks!

    Ben

This discussion has been closed.