Login Will Not Fill Username & Password

dapster
dapster
Community Member

customer.sandiego.gov/bdisu/public/frameset_top_html.jsp

Please create a "login" for the above page to observe whether it will fill the login information. The goal is NOT to really login, but rather, to merely fill the login form. I'm unable to do so and some learned assistance.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @dapster,

    I tried to tactics.

    1. I tried creating a Login item on my Mac using our Saving a Login Manually guide
    2. I created a basic Login item to mimic what you could do if you only had 1Password for iOS.

    Neither of them worked on my iOS, either from the iOS Safari extension or 1Browser. So it seems I have to apologise and say that at the moment you will have troubles trying to get that page to work from an iOS device. At the moment we are working a lot on a new filling logic that we want to apply across all platforms. In theory that should mean when we release it you should see an improvement here as I know it will fill on the Mac beta.

    I do apologise it isn't better news at the moment but it should mean you'll like our new filling logic when it arrives.

  • dapster
    dapster
    Community Member

    I'm afraid I experienced a bit of cerebral flatulence in that I'd forgotten that the problem most likely lies with the website of interest using frames.

    "The problem is that the fields on that site are contained inside a frame, and unfortunately the iOS app cannot fill data into fields within frames. This is currently a limitation of iOS in general."

  • Megan
    Megan
    1Password Alumni

    Hi @dapster,

    Thanks so much for sharing that! Those frames do cause a fair amount of complications. :)

This discussion has been closed.