1password Mini stops responding to mouse events

David_K
David_K
Community Member
in Mac

I'm having an odd problem where mini stops responding to mouse movements or clicks after a sub menu pops up. Once I interact with the sub menu in any way I can agin interact this the main menu, until another sub menu pops up. I've reinstalled twice and still see this behavior.

OSX 10.10.2, was running better snap tool, but happens if if this is disabled.

I've attached a video showing this occuring.

Thanks!

https://dropbox.com/s/v6ju3xv7zkvvi5j/1password%20mini.mp4?dl=0

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @David_K,

    Certainly that's odd, as in very odd. I would have thought we created the menu using standard API calls. It's puzzling that this is only happening in the 1Password mini menu and not anywhere else.

    1. When you say re-install I assume you meant you deleted the 1Password application, rebooted your Mac and downloaded a fresh copy?
    2. I assume the issue occurs if you open 1Password mini either through the 1Password icon in the menu bar or via the keyboard shortcut ⌥⌘\?
    3. If you're running Yosemite then I believe any 3rd party application that might affect this would have to register in System Preferences > Security & Privacy > Privacy tab > Accessibility option in list. For me that list includes items such as Cinch (my better snap tool although not as powerful by the looks of it) and Text Expander. I'd be curious to know what's in your list.
    4. I'd also be curious if you've configured your copy of OS X in any particular way, specifically in System Preferences > Accessibility.

    Thank you for getting back to us.

This discussion has been closed.