Problems with new Captialone360.com Sign in

UFGrayMatter
UFGrayMatter
Community Member
in Mac

Captialone360.com just changed their sign in. It's now two separate pages, but when I use 1Password to autofill the password, I get an error saying the password is incorrect. If I copy the password from 1Password, and paste in manually it works fine.

Thoughts?

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @UFGrayMatter,

    If it works when you copy & paste your password, but not when you have the extension fill it for you, please try manually saving a new Login item for the page that asks for your password. Does the new Login item fill your password correctly?

    If you're still having some trouble with that site, it might help to take a look at this knowledgebase article: Creating a multi-page Login

    Please let us know if you have questions about that - we're always glad to help! :)

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