Problem loading 1Password data file / Dropbox

JP34
JP34
Community Member
in iOS

1Password on My Mac and on my iPhone are sync with Dropbox. But I cannot open 1Password.agilekeychain from Dropbox on my iPhone. I get always that error : "Problem loading 1Password data file. A key data file could not be loaded and 1PasswordAnywhere cannot continue without it. Please see help guide for troubleshooting tips". But that does not help.
Thanks.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @JP34: Sorry to hear you're having trouble there! It sounds like you might be trying to open 1Password data in the Dropbox app itself; is that the case? 1PasswordAnywhere is a legacy HTML interface for 1Password, mainly for situations where you can't access the 1Password app -- and the Dropbox app just doesn't have the ability to display this correctly on iOS due to app sandboxing restrictions that Apple has in place.

    Instead, open 1Password for iOS on your iPhone (you can download it from the App Store, if you haven't already). And if your 1Password data is already in your Dropbox folder on the Mac (it sounds like it is!) you just need to set up 1Password on your phone to let it know to use that data sync'ing from Dropbox. I hope this helps! :)

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