Recover 1Password for OS 10.7 from the MAS

scbir
scbir
Community Member
in Mac

I have a Mac that uses Mac OS 10.7 and cannot be upgraded further.
I had purchased 1Password from the MAS and was using it without any problem.

But I had to erase my HD and reinstall everything.
Now when I go to the MAS I am offered the last version of 1Password but it does not match my OS.
If I go on the website and download the legacy version of 1Password for OS 10.7, it asks for a registration key that I do not have.

What should I do ?

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Have you looked in the Purchases tab in the Mac App Store while you are logged in there with the same Apple ID you used to buy your license?

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @scbir,

    I believe the Mac App Store should allow you to install the latest version of 1Password that is compatible with your version of Mac OS X, as long as you're signed in with the same Apple ID you used when you originally purchased it. As hawkmoth mentioned, check the Purchases section in the Mac App Store. If 1Password is listed there, try to install it, and it should offer the older version.

    If you have trouble with that, we can create a license for you for the web store version of 1Password 3 for Mac if you can send us a copy of your receipt from the Mac App Store. You can email that to us at this address: support+licenses@agilebits.com

    Let us know how it all goes, thanks!

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