Touchid support still broken

seasub
seasub
Community Member
in iOS

Hi,

Unfortunately, when switching to 1password from another app in IOS (using double click home button) the app still locks up the phone. The touchid window appears but the app and phone are frozen.

Running version 5.2.1, iPhone 6+, IOS 8.2

I know this bug was supposed to be fixed in 5.2.1 and it has improved since upgrading but it is still occurring for me.

Thanks for any help.

Comments

  • Ben
    Ben

    Hi @seasub,

    I'm not able to reproduce this issue on my device. iPhone 6, iOS 8.2, 1Password 5.3 beta, so perhaps we've finally nailed this down in 5.3. Hopefully that'll be out and available to the public soon.

    Unfortunately I can't test in 5.2.1 as the device I have that version on is not Touch ID enabled.

    Thanks.

    Ben

  • seasub
    seasub
    Community Member

    Thanks Ben. I'm happy to upgrade when 5.3 is available. Hopefully the problem has been addressed and it is encouraging that you've not yet seen it in the beta.

  • Ben
    Ben

    Please be sure to let us know if after updating to 5.3 you are still seeing it. :)

This discussion has been closed.