[icloud-faq] iCould support

yufasa
yufasa
Community Member
in Mac

I took advantage of the discount for Mac version in an email I received(I have iOS app), but now find out that I need the app store version of the app if I want to use iCloud. What can I do to change to the App store version?

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @yufasa,

    Unfortunately we don't have a way to transfer you to the MAS version as Apple's store simply doesn't have such a facility. What we can do though is we can refund your purchase, thus freeing you to go purchase our MAS version instead.

    If you're happy with that all you need to do is post here saying you would like a refund and we'll do the rest :smile: Now our St. Patrick's Day sale applies to Apple's Mac App Store (MAS) too so while we get your refund sorted out you may want to go ahead and purchase the MAS one now so you don't miss out on the sale price http://1pw.ca/1PMASfo :smile:

  • yufasa
    yufasa
    Community Member

    I have already bought the App Store version yesterday(wanted to make use of discount) , please go ahead and refund the web store one.
    Thank you.

  • Drew_AG
    Drew_AG
    1Password Alumni
    edited March 2015

    Hi @yufasa,

    I noticed you also contacted us via email about this, and received a refund for your web store purchase earlier today. You should be all set now, so I'll close this discussion. If anything new comes up, please feel free to start a new topic and we'll be happy to help you out! :)

    ref: QPT-46642-738

This discussion has been closed.