"1Password failed to connect to 1Password mini"

seemandjs
seemandjs
Community Member
in Mac

I get this message when trying to open the application ever since I upgraded to 1Password 5.
After displaying the message, the program won't open.

Likewise, when I try using the Chrome Extension, I get this error message:

My iOS version still works fine.
Might it have something to do with recently running out of storage on my Dropbox (where I store the keychain?).
I upgraded storage but still get the message.

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @seemandjs,

    I'm sorry you're getting those errors! Luckily, this should be pretty easy to solve. Please try the following steps:

    • Go to your Applications folder and drag 1Password 5.app to the Trash (do not use any app cleaning tools).
    • Empty the Trash, then reboot your Mac.
    • After the reboot, download a fresh copy of 1Password 5 from our download site.
    • Once downloaded, unzip the file if necessary and drag it to the Applications folder.
    • Double-click the new app to open it.

    Does it work now, or do you still get the same error? Please let us know how it works out for you. Thanks!

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