1Password 4 to 5 upgrade pricing

divingpa
divingpa
Community Member
edited March 2015 in Mac

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  • I’m using 1Password version #: 4
  • On a (Mac/PC/iOS/Android): Mac, iPhone, iPad
  • Syncing with: Dropbox and I believe iCloud now in 5

I purchased 1Passport 3 (from AgileBits, not MAS), then upgraded to 4 (from AgileBits, not MAS)...which used the same key as 3. Recently I must have unknowingly upgraded to 5 and the "trial period" has run out, so I need to upgrade from 4 now. When I put my key in to see what the cost of upgrading will be it recognizes it as an 1Password 3 key and gives me a price based on that. How do I find out how much it will cost going from 1Password 4 to 5?

Comments

  • Megan
    Megan
    1Password Alumni
    edited March 2015

    Hi @divingpa,

    Great news! If you already own 1Password 4, 1Password 5 is a free upgrade. I took a look in our back office records (using the email address attached to your forum account) and I was able to locate a license for 1Password 5. I'm re-sending those licenses to the address on file. The email you receive will include instructions on how to apply the license file to 1Password 5. This should get you all sorted out, but if you have any further questions, we're here for you! :)

    ref: 625506

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