accidentally deleted applications

zdenstar
zdenstar
Community Member

Greetings. My little son accidentally deleted 1Password application. I had not turned sync via Dropbox. Is it possible to recover all password? Thank you, regards Z.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    You've posted in the 1P for Mac forum so I'm assuming the deletion was from your Mac. (It's going to be a different kettle of fish if it was from an iOS device). Provided no app cleaner tool was used when 1P was deleted you should be able simply to re-download and re-install it and all should be well.

    If any of that is wrong (i.e., as to the deletion from your Mac) or doesn't work (as to the re-install) please post again. It would be helpful then to confirm the version of 1P that you were using.

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @zdenstar,

    I hope Stephen's answer was helpful for you! As he said, deleting 1Password from a Mac only deletes the app itself, and your data should still be stored somewhere on your Mac. If you were using the web store version of 1Password for Mac, you can get a fresh copy from our download site. If you were using the Mac App Store version, simply launch the Mac App Store and re-download 1Password from the Purchases section (make sure you're signed in with the same Apple ID used to buy it).

    When you open the reinstalled 1Password app, all your data should be there, waiting for you. If you run into any problems with that, please let us know. Thanks!

  • zdenstar
    zdenstar
    Community Member

    Hello, thank you very much. Unfortunately it is on ios, not in mac, my mistake, im sorry :) but thank you

  • On iOS deleting an app also deletes the data associated with it. In this case that would include your 1Password data. Unless you have another copy of your data somewhere (in a backup, or a sync service), unfortunately that would've been lost when the app was uninstalled.

    My apologies for the inconvenience.

This discussion has been closed.