ios7 will not sync

aapple1944
aapple1944
Community Member
in iOS

Using iOS 7.1.2 on iPad. 1Password, unknown version, but 'up-to-date' with that version of iOS. I sync with dropbox in all my other devices, including MacOS 10.9.5 and Android. However, the data on the iPad will not update. It shows no errors. I tried re-logging into dropbox with the dropbox app (the dropbox files ARE up to date there) and re-doing the dropbox connection with 1Password, but the data is still out-dated.

Comments

  • Ben
    Ben

    Hi @aapple1944,

    Is there any data on the iPad that hasn't been synced to Dropbox?

    If not, what we can try is removing the 1Password app from the iPad (and all 1Password data with it) and reinstalling.

    Thanks!

  • aapple1944
    aapple1944
    Community Member

    That worked. By doing that I was able to point to the correct folder in dropbox. There did not seem to be a way to fix that without the re-install, but that was a good solution.

  • Ben
    Ben

    Thanks for the update @aapple1944! Glad to hear that worked for you.

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