Problem using iCloud info to use existing vault info

oridahan
oridahan
Community Member

Hello,

I used the latest 1Password on my iPhone 5S running iOS 8.1.3 and synced with iCloud (I can see the "onepassword" data in the iCloud settings panel).

I have restored to iOS 8.2 and started as a new device, and installed 1Password.

When trying to "Sync existing vault" I get the "Existing Data Not Found" error.

I don't understand why can't I use the existing data on iCloud? Do I have to have had another device to use it? Am I doing something wrong?

I have really important data there and I can't access it.

Thanks.

Comments

This discussion has been closed.