Attachments no longer show up on my iPhone 1Password [Duplicate post - resolving in Mac forums]

wwwong

All of a sudden, attachments are no longer available on my iPhone 1Password although they are in my 1Password on my iMac. The category list also has been much abbreviated on my iPhone 1Password. I use 1Password v5.1 on my iMac and v5.2.1 on my iPhone. My iMac is operating under OS X Yosemite v 10.10.2. My iPhone is operating under IOS 8.2. I am using Dropbox to sync the data. Please advise because it appears that 1Password on my IOS device has been downgraded without my knowledge.

hawkmoth

This does sound like you are using the basic, free version of 1Password for iOS. Have you tried to restore the in-app purchase? You would do that under the Pro section of the 1Password settings.

This assumes, of course, that you have paid through the in-app purchase to activate the Pro features.

Also, be sure you are still using the same Apple ID you used when you bought the Pro features.

Megan

Hi @wwwong ,

I'm sorry to hear about your trouble with 1Password! Has Hawkmoth's advice helped you out here? If you are seeing a difference in the category list, it does sound as if you're viewing the free version of 1Password.

Megan

Hi @wwwong,

I see that you are already receiving help for this question in the Mac forum. I know that your question could fit in either the Mac or the iOS forums, so I certainly don't blame you for hedging your bets and posting in both. In the future though, we request that you post your question only once, as multiple posts can lead to duplicated efforts, and confusion.

I'll close this duplicate thread, but if you do have any other questions about 1Password, feel free to open a new thread, we're always here to help.