Yosemite rebuild on iMac

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mhurlburt44
mhurlburt44
Community Member
in Mac

I reinstalled and formatted by iMac, I got 1password reinstalled but I don't see to get my iCloud sync/backup to my iMac? Looking at my iPhone everything there is good, now I just want to get that information on my iMac.

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  • Stephen_C
    Stephen_C
    Community Member
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    Did you install the 1P5 version from the Mac App Store? That supports iCloud sync of 1P date—the 1P5 version from the AgileBits store does not. Both versions support sync by either Dropbox or wifi, of course.

    I just thought it worth checking that point before we do any more troubleshooting.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @mhurlburt44,

    A couple of possibilities cross my mind depending on your situation. So we know you're running Yosemite now but for the full picture can you let us know the following too please.

    1. What version of 1Password for Mac you are running and where you purchased it; from us, Agile Web Store (AWS) or Apple's Mac App Store (MAS).
    2. What version of iOS you have on your iPhone.
    3. What version of 1Password for iOS you are running.
    4. If you have upgraded to iCloud Drive.

    With that information we'll be in a much better place to understand your situation :smile:

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