Crashes phone completely when opened

fischerle
fischerle
Community Member

The last few versions have crashed the phone completely when opened. Requiring a full reset and then the app opens on the second attempt. Running the latest OS on an iPhone 6 plus. ATT carrier.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited March 2015

    @fischerle: I'm sorry you're having trouble! Please check your accessibility settings, as there are some known issues there that have cause problems for some users -- particularly on the 6 Plus.

    Try disabling Zoom and decrease Larger Text, as that has alleviated the iOS 8 woes of many. If none of this applies to you, restarting the phone or reinstalling the app can help. And we do have an update coming that should address some of these issues. I hope this helps! :)

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