iPhone 6 Plus display issues [resolved: fixes in 5.3]
I am DEAD in the water, folks, and don't know what to do. I just upgraded to the latest version on my iphone 6+ and now I only see half the keyboard. I can't type in my access code, or do anything to login.
I'm a business person that relies on 1Password daily....I REALLY need to get this fixed!
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Any and all help would be much appreciated :) thank you!
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Problem solved????
Very strange....I put my iphone 6+ aside for about 5 hours.....no phone calls, no apps, no usage whatsoever. I did not reboot, and I did not do anything but launch 1Password after 5 hours of non-use. I re-opened 1Password after 5 hours, and the keyboard is now miraculously working. I can see the entire keypad on my screen!
Now I AM totally clueless! Why did this happen from simply upgrading to the latest version 5.2.1.? I have the screen shot I left in an earlier message to prove it.
In any case, I am happy that all is well again with my iphone 6+ now that I can access 1Password again :)
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@Glenngi: That's great to hear! I'm sorry you were having such strange issues, but am relieved that it is working for you now.
Interestingly, I found your post while going through looking to update folks who'd been having issues on iPhone 6 Plus. 1Password for iOS version 5.3 is now available on the App Store, and it includes some fixes for many of the issues some customers have been experiencing on the iPhone 6 Plus in particular.
It seems likely that you have automatic updates on and got the new version of 1Password without even knowing it! Additionally, if an app is not in use, after a while iOS will quit them in the background...so the next time you go back to the app, it is actually starting it cold.
I hope you don't mind, but I moved this thread to the iOS section of the forums.
Please let us know if you have any other issues. Cheers! :)
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Hi Brenty, I'm really glad that you found my strange ios 6+ post! And it was so great to see that there is now new version ios 5.3 with all the new cool features :) ! I just downloaded the 5.3 upgrade and I am already jazzed with the larger type option! BTW, I do not have the automatic updates enabled on my iphone 6+ (so go figure why I had the "temporary" keyboard problems?). And thanks so much for such a quick reply :)
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@Glenngi: Ah! Thanks for clarifying that. I know that sometimes during app updates some cache doesn't clear properly, so relaunching it can clean things up and get it running normally. It's only funny if the problem goes away! :pirate:
Anyway, I'm glad to hear that you're enjoying the new version. I'm always excited to share good news! :chuffed:
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