Have bought mac version from App store, and IOS version, but now want a Windows licence too :)
Hi All,
i bought the Mac version from the Mac App store, then the IOS version for iPad and iPhone, and now need a Windows version.
Is there a way i can get a bundle price licence for Windows, or upgrade my Mac only licence to a Bundle, i was hoping i wouldn't have to pay full price again for the Windows version as i have already bought all the other versions!
Hope you can help.
Thanks
Rich
Comments
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Send an email to support+licenses @ agilebits.com with the following information:
- your full name;
- your full address;
- a receipt for your purchase of 1P from the Mac App Store (or other evidence of the purchase and payment);
- a request for a discount on the Mac/Windows bundle;
- a link to this thread.
You will receive an automatic response with a ticket number. Post that number in this thread, which will help AgileBits connect the two and speed the response. I think you will find AgileBits will be very helpful.
Stephen
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Thanks - just remove the spaces from the email address then yeah (its an + between the 2 words?)
Rich0 -
Hi @rorton,
That's correct! Or you can copy/paste this: support+licenses@agilebits.com
Once we receive your email with the copy (or screenshot) of your Mac App Store receipt and request, someone will get back to you soon to help you out with that. Thanks in advance, and please let us know if you need anything else! :)
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thans, I've copy and pasted what i can - showing my store purchases and also credit card statement showing the amount that matches at the time of purchase - not sure i ever got a receipt form apple - not sue if this will be sufficient?!
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Hi @rorton,
I found the email you sent us and I see someone replied to you (it looks like the information you sent us was sufficient). Hopefully you're all set now, but if you need more help with that, we'll keep the conversation going directly via email to avoid complicating things between here and there. Thanks! :)
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