Netflix Warning

Nickolas

For some reason when I go to netflix and login, after login if I click the 1password icon in the browser, a yellow icon appears in place of the netflix icon. I have attached a screenshot.

I am using 1Password version 4.3.1560 with Firefox version 36.0.4 and 1Password extension 4.3.1

http://i59.tinypic.com/ek21oj.png

littlebobbytables

Hi @Nickolas,

I have to confess, I'm not sure. We might need the expert opinion of @DBrown for this one but until he can pop along and offer his thoughts can I suggest checking out Watchtower in case the exclamation mark is meant to highlight a potentially at risk password and I would also check the URL stored in the Login item too, see if that gives any clues. When I created a test item just now the URL is set to https://www.netflix.com/Login?locale=en-GB, how does that compare against the one stored in your Login item?

Nickolas

I just checked the Watchtower and nothing was noted. This is the URL I have saved: https://www.netflix.com/Login?locale=en-CA Please note though that this issue only happens after I've logged in.

littlebobbytables

It is puzzling @Nickolas, I'm asking a couple of people to see if they can shed any light. What I can say is one of the team with a Netflix account has replicated your findings which tells us something at least. Hopefully as we expand the net of people we can figure out this bizarre addition to the icon.

I assume it still works afterwards and it's just a visual issue that we're dealing with?

DBrown

Dev explains that the /!\ (exclamation-mark-in-a-triangle) "badge" is 1Password for Windows' way of warning you that there's a mismatch between protocols. You wrote that your Login item for Netflix has a URL that starts with https://, so I wonder: might you be using the http:// protocol when you go to the Netflix web site?

Nickolas

When I login it goes to http://www.netflix.com/browse

Nickolas

Regardless of the mismatch between protocols shouldn't website icons still be displayed?

littlebobbytables

Hi @Nickolas,

I don't think we're doing anything as fancy as overlaying badges on icons. So when you see the default Login icon with the badge, that is a single image resource that replaces the Rich Icon. Certainly overlaying the badge on the Rich Icon would be neat but we would also run the risk of it being lost in the potential colours of the Rich Icon. This way we bring it to the attention of the user. Now we need to communicate this a bit better obviously but for example, you came here to raise the question which means we're getting part of it right, now we need to work on ensuring the user understands what it means.