Change license (from Mac App Store) to new user

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JimRobinsonJr
JimRobinsonJr
Community Member

Apologies if this should be directed to Apple

I have a second-hand Mac Mini (acquired from a friend) that had a previous installation of 1Password. Unfortunately it requires my friend's Mac App Store ID to update. Very reasonable. So... I've uninstalled that app but still cannot repurchase from the Mac App Store. It still believes the app is installed and should be updated. No "purchase" option available.

Suggestions?

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    I suspect you need to ensure you're logged in to the App Store with your own Apple ID rather than your friend's old ID.

    Stephen

  • Vee_AG
    Vee_AG
    1Password Alumni
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    Hi @JimRobinsonJr,

    @Stephen_C's post is accurate, signing in with your own Apple ID should solve the problem. If you run into any more trouble though, we'll be here to help!

This discussion has been closed.