Upgrade options - How do I have a private conversation with someone

jimharbert
jimharbert
Community Member

Hi, I am looking at upgrading my wife and my 1Password 4. I have a family license, but cannot find that option any longer. All bundling of licenses are removed? Also, a bit of feedback. I REALLY wanted to call you about this, or at minimum a private chat window. Some of us are old fashioned and have had it with EVERYTHING being so public in our lives. I fight against it. But reading the forums, it looks like this is the option, which is not comfortable. From reading, I am not the only one. Maybe I am missing something somewhere. Good product, not a good idea forcing those of us fighting for some privacy to post a public request.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    There is no longer such a thing as a family licence. If you buy from the AgileBits store the licence allows you to share the licence with up to six family members living in the same household. If you buy 1P for Mac from the Mac App Store (which you need to do if you want to use iCloud to sync your 1P data) then you can share with anyone who uses the same Apple ID or is included in a family sharing arrangement under OS X Yosemite.

    As to private conversations, AgileBits encourages posts here because:

    1. you get a quicker response; and
    2. posts often help others with similar problems.

    Stephen

  • Hi @jimharbert,

    I hope Stephen's post was helpful. If there are details that for some reason need to be private please feel free to email us at support+licenses@agilebits.com however as Stephen mentioned the forums here are the quickest way to get help.

    Thanks!

  • jimharbert
    jimharbert
    Community Member

    Is there a way to get the upgrade discount (from 4 to 5) that shows on your site, on the store, so that we can do the cloud sync?
    I won't beat a dead horse on the other issue. You have chosen your business model as is your right. You have my feedback (and others).

  • Apple does not offer discounts in their store, no, sorry.

This discussion has been closed.