Firefox/Pined tabs/Not correct record

smoqu

Hi guys.

I think that I found a small bug.

When I have pined tabs in the Firefox 1P sometimes doesn'tt show up correct record.

Luca

Megan

Hi Luca ( @smoqu ),

I would like to apologize for the delay in responding to you here but we experienced a surge in support requests recently. We're doing the best we can to get back to our usual speedy replies as soon as possible.

Thanks for bringing this to our attention - that's odd behaviour indeed! Now, I'm not able to reproduce this here at the moment, so I'd love to get a bit of extra information from you so we can better track this down:

• What is the version number of 1Password that you have installed?
• What is the version number of your operating system?
• Which browser are you using and what is its version number?
• What is the version number of your browser extension? (This can normally be found in the browser’s preferences, in the ‘extensions’ pane.)

The more detail you can provide, the more quickly we'll be able to get to the bottom of this! :)

smoqu

• Version of 1Password: 5.3
• Mac OS: 10.10.3
• Firefox 37.0.1
• 1P extension installed in FF 4.3.1
  I will try to collect more details.

Do you want any logs?

Luca

Drew_AG

Hi @smoqu,

Thanks for the information! I have the same setup but haven't been able to reproduce the problem you described. Is this happening with specific sites / specific Login items? Or can it happen with any sites that have corresponding Login items in 1Password?

Actually there is one difference in my setup, which is that I'm using the latest beta version of the 1Password extension. You might want to try that to see if it helps. To install the beta extension:

• Open the following link in Firefox: https://agilebits.com/onepassword/extensions
• Click the link for Enable betas (underneath the Install button)
• Click the big green Install button and follow any additional steps

You said this only happens sometimes, so once you install the beta extension you'll probably need to try it out for a while to see if the same thing happens. If it does, please let us know. Thanks!

smoqu

No worries this only happens sometimes. Thanks for help.

Drew_AG

I'm glad the problem doesn't happen too often! If you'd like more help with that, please let us know and we'll see what we can do to figure out why that's happening for you. Thanks!