Bought 1Password Mac + Windows Bundle, but Mac version expired

stephankemp
stephankemp
Community Member
in Mac

Hi,
I have bought a Mac+PC bundle. My PC version still runs fine. But today my Mac version suddenly announced that my Trial expired. I read the support page where it says that the Mac version needs a license file that was sent together with instructions when I purchased 1Password. However when I purchased I did not receive the email with the subject line “Your License from AgileBits” from “AgileBits Support”. How can I check what I purchased?
Thnx!!

Comments

  • stephankemp
    stephankemp
    Community Member

    The problem has been solved. it turned out that the email was at a different location. So, my mistake. Superb program. If I would need to, I would buy it again instantaneously.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @stephankemp,

    I'm happy to hear you were able to find your license info and activate 1Password on your Mac! Thanks for following up to let us know. In case you need a new copy of your license information in the future, you can have it resent to you from the "I've lost my license" section of this site.

    Thanks also for the kind words about 1Password, that really means a lot to us! We want our customers to enjoy using 1Password as much as we love making & supporting it. :)

    If you ever need more help or have questions about 1Password, please don't hesitate to ask us! We're always glad to help.

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