Chase Mobile Site

JamesMays
JamesMays
Community Member

Since the latest version of 1Password for iOS, I cannot go to the more functional Chase mobile site (on the right in the screenshot) and instead am redirected to their very basic website (on the left).
This has happened after every 1Password update and in the past I've had to clear website data from 1Browser to be able to go to the correct version. But this time that didn't work. My 1Browser user agent is set to Safari iPhone, but I've tried the other ones as well. I can get to the correct site in Safari. I've contacted Chase to see if there's a way to force the URL, but I haven't heard back from them yet.

I've tried the following URLs: https://chase.com, https://www.chase.com, and https://m.chase.com.

Any ideas? Thanks!

Comments

  • MrC
    MrC
    Volunteer Moderator

    This is something on Chase's end. They are redirecting you to the mobile site when on a mobile device.

    Try: https://www.chase.com/online-banking

  • Lymond
    Lymond
    Community Member

    I do not use mobile bank apps to access my Wells Fargo nor my Chase accounts and then some.
    They are a waste of device storage space and what not, and you have to scroll and swipe like mad to get to your service of interest. It's much smoother and a "better user experience", as they say, to access either bank account by using the 1P 1Browser.

    Here's what I do to access my Chase account with 1P auto-submit. In 1P, after setting up your login username and password for Chase, on the website field, enter:
    chaseonline.chase.com/Logon.aspx

    Tap on the website line in your login profile. 1P will auto-sumit the username and password at Chase and gains access for you via the 1Browser. This method works for both of my iOS 8.3 iPhone and iPad running 1P Pro 5.2.1. It also worked on earlier iOS and 1P versions. Note: I've dumped 1P 5.3 for its regressive behaviors, and am taking my time on updating to version 5.4.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @JamesMays: Sorry for the trouble. I think Chase is trying to 'encourage' us to use their app by sending us to that 'mobile site'. To be fair though, they actually have one of the better banking apps I've used.

    But personally, I use 1Password Settings > 1Browser > User Agent set to Safari (Mac) and just use the full site. I'm used to the layout, and that way I've got access to all the options I do on my Mac. The only thing you really miss out on from the app is mobile deposit, and you won't get that on the old mobile site anyway.

    I hope this helps. Let me know if you have any questions! :)

  • JamesMays
    JamesMays
    Community Member

    Thanks @brenty I may just do that.

  • Let us know how it turns out. :)

This discussion has been closed.